AI Webchat

Your best salesperson, available 24/7

An intelligent webchat for your dealership website that engages visitors, answers stock questions, arranges test drives, and captures leads, even at 2am!

24/7
Always online
32%
Visitor engagement
Customised
To each webpage

See It in Action

Watch how a real conversation flows — from first contact to result.

Live Conversation
Customer opens web chat while viewing a used vehicle listing
Customer
Hi, can you tell me a bit more about this Audi A3?
CarBuddy AI
Of course. This is a 2022 Audi A3 Sportback priced at £18,995 with 21,400 miles, one previous owner, and a full service history. It's in excellent condition and available now at our Sheffield showroom. Would you like to book a test drive or speak to the team?
Customer
Yes please, I'd like to book a test drive.
CarBuddy AI
Perfect. I'll have a member of the team contact you shortly to arrange that for you.
Outcome: Customer books a test drive and completes the sale with Excel Motor Group

What You Get

Everything you need to transform this part of your business.

01

Stock-Aware

Knows your live inventory. Answers questions about specific vehicles, pricing, and availability in real time.

02

Lead Capture

Naturally gathers contact details during the conversation. No intrusive forms; just helpful dialogue.

03

Sales & service appointment bookings

Books sales and service appointments directly from the chat based on lead time and opening times rules set by the franchisee.

04

Brand-Matched

Customised to match your brand voice, colours, and dealership personality. Feels like part of your team.

Real Results

See what CarBuddy delivers for dealerships like yours.

Case Study

Single-site dealership

The Challenge

Website chat enquiries were often missed or responded to too slowly, causing customers to drop off or submit enquiries elsewhere.

The Solution

Car Buddy's AI Webchat engaged visitors instantly, answered common questions, guided customers through their journey, and escalated high-intent conversations to the sales team.

The Result

The webchat now generates 50+ qualified sales & service leads per month for a single site, with consistently high customer satisfaction and a web experience that works 24/7.

How It Works

Three simple steps to get started.

1

Install on your website

A single line of code adds the webchat to your site. Customise colours and personality in minutes.

2

AI engages every visitor

Proactively greets visitors, answers questions about stock, and guides them toward a test drive or enquiry if relevant.

3

Leads flow to your team

Qualified leads are routed to relevant staff members instantly. Your team gets full conversation context.

Ready to transform your dealership?

See how CarBuddy AI can drive revenue, save time, and delight your customers. Book a demo with our team today.