Privacy Policy

Last updated: February 2026

Introduction

My Car Buddy Ltd ("we", "our", "us") is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our website and services.

Information We Collect

We may collect the following types of information:

  • Contact information: name, email address, phone number, and company name when you submit our contact form or request a demo.
  • Usage data: information about how you interact with our website, including pages visited and time spent.
  • Technical data: browser type, device type, and IP address for security and analytics purposes.

How We Use Your Information

We use your personal data to:

  • Respond to your enquiries and provide requested information
  • Deliver and improve our services
  • Send relevant communications about our products (with your consent)
  • Comply with legal obligations

Legal Basis for Processing

We process your personal data under the following legal bases as defined by the UK GDPR:

  • Consent: where you have given us explicit permission
  • Legitimate interests: for business communications and service improvement
  • Contractual necessity: to deliver services you have requested

Data Storage and Security

Your data is stored securely on servers located in the EU (AWS eu-west-1 region). We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, or destruction.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected. Contact form submissions are retained for 24 months unless you request earlier deletion.

Your Rights

Under the UK GDPR, you have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Request restriction of processing
  • Data portability

Third-Party Services

We may use trusted third-party services to deliver our platform, including cloud hosting providers and analytics tools. These providers are bound by data processing agreements and are required to protect your data in accordance with applicable law.

Cookies

This website uses only essential cookies required for the site to function correctly. We do not use tracking cookies or third-party advertising cookies.

Contact Us

If you have questions about this privacy policy or wish to exercise your rights, please contact us: