EVHC Follow-Ups

Convert health checks into workshop revenue

Automatically follow up on Electric Vehicle Health Check results. AI contacts customers about amber and red work, books appointments, and drives aftersales revenue.

Get a Demo
34%
Amber work conversion
£150
Avg. revenue per conversion
2 hrs
Follow-up time saved daily

See It in Action

Watch how a real conversation flows — from first contact to result.

Live Conversation
EV Health Check completed at Excel Motor Group — advisory work flagged
CarBuddy AI
Hi Jane, I'm just getting in touch following your recent EV Health Check at Excel's Polestar showroom in Leicester. The report flagged an issue with your tyre pressure monitoring system, which we'd recommend addressing as soon as possible. Would you like me to help book this in? Emma, Excel
Customer
Hi Emma, thanks for letting me know. Yes, I remember that coming up. How urgent is it and what does it involve?
CarBuddy AI
The system isn't currently reporting tyre pressures correctly, which can affect both safety and efficiency. The team can check and resolve this quickly. I can book you in at a time that suits you. Would weekdays or weekends work better?
Customer
Weekday would be great, thank you.
CarBuddy AI
Perfect. I'll arrange that for you and have the service team confirm the booking shortly.
Outcome: Customer books in to resolve the EV Health Check advisory item

What You Get

Everything you need to transform this part of your business.

01

Automated Outreach

Every EVHC with revenue generating potential follow up triggers an automated, personalised follow-up.

02

Plain English Explanations

AI translates technical jargon into clear, friendly explanations customers actually understand.

03

Workshop Booking

Customers can book appointments directly based on lead time and opening times rules set by the franchisee.

04

Revenue Tracking

See exactly how much aftersales revenue each campaign generates. Track conversion rates per item type.

Real Results

See what CarBuddy delivers for dealerships like yours.

Case Study

Franchisee with over 30 dealerships

The Challenge

EV Health Checks were being completed, but follow-up was inconsistent and manual. As a result, many customers failed to return for recommended work, limiting workshop revenue and EV aftersales performance.

The Solution

Car Buddy automated EVHC follow-ups, proactively messaging customers after their health check, answering questions via AI, and booking work directly into the workshop when customers were ready.

The Result

The dealership saw a significant uplift in EVHC conversion, with a steady increase in follow-on workshop bookings and improved utilisation — all achieved without adding pressure to service advisors.

How It Works

Three simple steps to get started.

1

EVHC data flows in automatically

New health check results trigger automated and personalised outreach to customers.

2

AI explains and recommends

Customers receive a clear summary of advisory items with plain-English explanations and urgency context.

3

Appointments booked automatically

Interested customers book workshop time directly. Your team sees the pipeline in real time.

Ready to transform your dealership?

See how CarBuddy AI can drive revenue, save time, and delight your customers. Book a demo with our team today.

Book a Demo Call 020 3355 1430